Från: John &
Amanda Duffy [mailto:[log in to unmask]]
Skickat: den 6 november 2008 13:11
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Robert Zepf; Bodil (work); [log in to unmask]; [log in to unmask]
Ämne: [IFLA-L] Call for Papers -
Reference and Information Services Section - Milan 2009
World Library and Information Congress
IFLA Reference
and Information Services Section invites the submission of proposals for
papers to be presented at a two-hour session in
The Pro-Active Librarian: the how and the why
Subjects
of interest:
The How – here we are looking for papers
on the full range of information services underlining active involvement
between librarians and users.
Our subjects of interest are:
Marketing your reference and information
services
Being user-centred instead of
service-centred
Developing soft skills –
communication, empathy and comfort levels
Pushing out information via blogs, mobile
phone services, ‘embedded’ librarians
The Why – we want to look at, and try and
answer these questions:
What is gained when moving from the
physical desk to the virtual desk?
Do technical improvements lead to service
improvements?
Can the librarian act as a consultant and
catalyst for collaboration?
How can we monitor and improve the quality
of the different services?
Proposals
Deadline for submitting a detailed one-page abstract and
full author details is January 22,
2009. Late submissions will not be considered.
The selected presenters will be notified by end of February 2009.
Papers
The papers must be written in English, or with an English
translation attached, and should be no longer than maximum 5,000 words with an
abstract of 350 words.
Selected papers will be published on the IFLA website prior to the
Congress and must be submitted no later than May 1, 2009
Presentations at the open session will be
a summary of the paper in English or a virtual presentation with accompanying
introduction - either should not exceed 20 minutes in length.
There will be an open forum to allow
audience interaction with the speakers, who should be fluent in English.
Please note that the expenses of attending
the
Please email
your proposal to:
Amanda Duffy at [log in to unmask]">[log in to unmask]
184 Burnt Oak Lane, Sidcup, DA15 9DG
UNITED KINGDOM